FAQ

Detroit roots. Worn with purpose. Here is what to know before you order.

How are Retro Black products made?

Our pieces are made to order. We print in-house and work with select manufacturing partners. Items in the same order may ship separately.

When will my order ship?

Allow 3 to 5 business days for production. Backorders may take additional time. Production time is separate from delivery time.

How much does shipping cost?

Rates vary by item and destination. Available delivery options, any free-shipping eligibility, and the final charge appear at checkout before you pay. See our Shipping Policy.

Does expedited shipping speed up production?

No. Expedited delivery, where available, affects shipping after your items are made. Allow the normal production time.

How do I choose my size?

Use the size chart and fit notes on the product page. Sizing varies between styles. For the Made In Detroit Premium Unisex Hoodie and the I'm a Celebrity. I'm from Detroit! Unisex Hoodie, we recommend ordering one size larger than usual because these styles run small.

How do I track my order?

We send tracking when your order ships. Check your email, text messages, and spam folder. If you need help, contact us with your order number.

Can I return or exchange an item?

Our pieces are made to order, so all sales are final except as described in our Return/Refund Policy. If an item arrives damaged, defective, or incorrect, email us within 30 calendar days of delivery with your order number, a description of the issue, and a photo. We do not offer exchanges.

Who can I contact?

Email willt@retroblack.com for help with sizing, products, or your order.